Business problem
What breaks today
Manual handoffs and brittle scripts do not scale when AI enters the loop.
Audience
Who it is for
Ops and engineering leaders automating back-office and customer workflows.
Approach
How we solve it
Orchestrate multi-step agent workflows with human review for irreversible steps.
Durable runs and HITL let workflows suspend and resume safely.
Architecture
Example path
- 01
Triggers / intake
- 02
Agent steps + tools
- 03
Approval gates
- 04
Downstream systems
Governance & operations
Classify reversible vs irreversible tools before automating writes.
Implementation
Engagement steps
- 01Map workflows
- 02Pilot one path
- 03Add governance
- 04Roll out
- 05Operate
FAQ
Common questions
- Can every process be fully autonomous?
- No. High-impact actions should keep human approval until trust is earned.