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Intermediate
Support Escalation Agent
Resolve support issues autonomously and delegate complex cases to specialized agents or humans.
What to build
A support agent that resolves simple cases and escalates complex ones.
Suggested architecture
- 1Support ticket↓
- 2Support Agent↓
- 3Attempt resolve↓
- 4Delegate specialist / HITL↓
- 5Memory update↓
- 6Close or escalate
Minimum acceptance criteria
- Public GitHub repository
- Uses @hazeljs/agent
- Ticket handling path
- README with setup instructions
- Delegation or HITL escalation demonstrated
Optional advanced goals
DelegationMulti-AgentMemoryHITL
Submit Support Escalation Agent
This form saves your project to our database. We review it for the community showcase — you do not open a pull request.
Submit your repository
Public GitHub repos only. This form saves your project to our database. We review it before it can appear on the community showcase — you do not open a pull request.